ReferWell Connect™
Intuitive Scheduling & Smarter Workflows
An intelligent scheduling platform built to enhance patient experience, maintain continuity of care, and proactively manage provider data in real time.
The Platform
Manage Data in Real Time. Schedule Patients Faster.
Connect empowers healthcare provider and health plan teams with proprietary provider-match scheduling for a 360-degree view of in-network clinical rosters and care team availability — scheduling the next step in patient journeys with precision.
The platform flags outstanding needs, alerts care coordinators when to submit prior authorization requests, and spotlights patient status for closed-loop insight.
The Platform
Five capabilities that close gaps before they widen
Designed to integrate seamlessly with existing workflows, ReferWell Connect gives your team everything they need to move faster — without missing a single member who needs attention.
Smart Provider Matching
Connect patients to the right in-network provider based on clinical need, availability, location, or personal preference to drive care conversion.
Comprehensive Worklisting
Connect patients to the right in-network provider based on clinical need, availability, location, or personal preference to drive care conversion.
Real-Time Provider Data Management
Connect patients to the right in-network provider based on clinical need, availability, location, or personal preference to drive care conversion.
Multi-Touchpoint Deployment
Connect patients to the right in-network provider based on clinical need, availability, location, or personal preference to drive care conversion.
Seamless EHR Integration
Connect patients to the right in-network provider based on clinical need, availability, location, or personal preference to drive care conversion.
Ready to see it?
See how Connect transforms your scheduling workflow in a personalized demo.
The Connect Difference
No callbacks. No dropped handoffs. Just a better experience.
Inbound or outbound, Connect makes it possible to schedule the next care appointment in the same interaction — closing gaps in real time, every time.
Identify the member
Connect surfaces members with outstanding care gaps from your population health or care management platform instantly.
Match to the right provider
Proprietary matching logic surfaces the best in-network options by clinical need, availability, location, and preference.
Schedule in the same interaction
Book the appointment before the call ends — no callbacks, no follow-up required, no gaps left open.
Close the loop with reporting
Track status, confirmations, and outcomes across your entire population with real-time closed-loop reporting.
Ready to Schedule Smarter?
Join health plans and providers already using Connect to close care gaps in real time.
Built for Healthcare. Trusted at Scale.
HIPAA-Compliant Infrastructure
Enterprise-grade security and data protection built for the stringent requirements of payor and provider organizations.
Flexible Integration Framework
Connect with EHRs, member portals, and population health tools without complex implementations.
Rapid Deployment
Most organizations are live within 30–60 days, with dedicated implementation support managing every step of the process.
Ongoing Optimization
Regular performance reviews, campaign analysis, and strategic planning ensure we’re continuously improving outcomes together.