Transforming Access to Care
Getting People to
the Doctor. Period.
We work with leading health plans
and provider organizations to transform access to care, eliminate barriers to care, and improve member experience and outcomes.
Transforming Access to Care
Getting People to the Doctor. Period.
We work with leading health plans and provider organizations to transform access to care, eliminate barriers to care, and improve member experience and outcomes.
Right person. Right care. Simplified.
Scheduling is a burden. Information is siloed. Adherence and show rates are low. Reporting and ownership are obscure. All this impacts access to care, outcomes, quality and reimbursement. At ReferWell, that’s what we solve. We drive value for health plans and provider organizations, transforming access to care with an innovative Perfect Match℠ scheduling platform, proprietary member engagement offering and hands-on approach to program management that combined, make the complex problem of getting people to the right care easy.
77%
Member
Engagement
82%
Member/Patient
Show Rate
3X
Care Gap
Closure
6x
Program Improvement
Connections that create value.
Partnering with health plans and provider organizations to manage value by helping more people get on, and stay on, their healthcare journey.
We help get people the care they need and give them an exceptional experience. ReferWell’s technology uniquely empowers our Care Navigators with the information they need to make meaningful connections and remove the roadblocks that prevent people from accessing providers. Overcoming traditional barriers to care with our innovative Perfect Match℠ scheduling platform, and our hand-holding approach to member engagement that when combined, simplifies the care journey for everyone.
Payers
Use ReferWell to enhance access to care and close care gaps, leading to an improved member experience and better outcomes through our tailored programs.
Provider Networks
Use ReferWell to streamline referrals, optimize patient flow, and boost clinic efficiency, reducing leakage and increasing patient show rates.
Making an Impact and Driving Results
Supporting payer and provider networks covering more than 10 million lives
CASE STUDY
BCBS Impacts 10x More Care Gaps Through Care Navigation & Scheduling
Scheduling Annual Physical Exams, Breast Cancer Screenings, and /or Colorectal Cancer Screenings for ~ 14,000 eligible MA members 3x faster and engaging 2.5x more members than requested.
CASE STUDY
Improve CAHPS & Support Equity by Scheduling Annual Wellness Visits
12,000 members 3x each within 30 days // advanced health equity with an impact of 62% above the benchmark in the most vulnerable ADI zones.
CASE STUDY
Improving Referral Management at FQHCs
Tripled patient access to specialists achieving 69% patient follow through with referral appointments.
How We Do It
A Dedicated Extension of Your Team
Using ReferWell’s advanced Perfect Match℠ scheduling platform and our highly trained care navigators, we excel in aligning people’s needs with healthcare providers’ availability. Our experienced team plugs into your organization to achieve your specific healthcare goals. Our empathic, targeted care campaigns streamline the referral process and ensure patients attend their appointments effectively, solving the complex challenges of healthcare access.
We meet to help you identify where we can have an impact based on your priorities.
What’s New at ReferWell
Unlocking Revenue and Quality Care: How Accurate Risk Adjustment Drives Success in Medicare Advantage
Learn how ReferWell’s Year-Round Program tackles challenges in Medicare risk adjustment by ensuring accurate coding, continuous care, and timely follow-up visits—helping health plans meet compliance, improve outcomes, and boost ROI.
Stuck in 3-Star Purgatory? How Annual Programming Can Propel Your Health Plan to 4 and 5 Stars
For many health plans, breaking free from a 3-Star rating can feel like an insurmountable challenge. Being stuck in this ratings purgatory not only limits your access to quality bonus payments but also hampers your ability to attract new members and diminish your...
RISE West 2024
ReferWell is a proud sponsor of the RISE West 2024. Transforming access to care, we help payer and provider organizations transform access to care challenges and improve member experience with our innovative Perfect Match search and schedule platform and seasoned care navigators, getting people people get on, and stay on, their healthcare journey.
Ready to get people to the doctor?
Talk to us today!