What the 2× Weight Drop Means for CAHPS and How to Stay Ahead

by Team ReferWell | Nov 18, 2025 | Blog

One of the most influential components of Star Ratings has been halved in weight but that doesn’t mean you should slow down. After years of CAHPS being weighted at 4×, the Centers for Medicare & Medicaid Services (CMS) announced in late 2024 that CAHPS measures...

The CMS TEAM Mandate: What Hospital Leaders Must Know to Be Ready for the 2026 Performance Year

by Team ReferWell | Nov 14, 2025 | Blog

Up to two-thirds of participating hospitals may lose revenue under TEAM, with 714 hospitals mandated to participate. For hospitals managing ~1,000 annual TEAM-eligible episodes, improvements in follow-up completion and care routing can translate into $7.5-20M+ in...

Streamlining Referral Management: How Real-Time Booking Transforms Provider Operations

by Team ReferWell | Nov 12, 2025 | Blog

Explore how real-time slot visibility and automated scheduling can reduce referral leakage and enhance revenue for providers. Did you know that almost half of all specialist referrals never get completed?¹ When this happens, your patients are left without the care...

Transform Member Engagement to Drive CAHPS Excellence

by Team ReferWell | Nov 12, 2025 | Whitepaper

Turning Policy Change into Member Action: How MA Plans Can Lead in the New CMS Era

by Team ReferWell | Oct 28, 2025 | Blog

The Centers for Medicare & Medicaid Services (CMS) is ushering in a new phase of Medicare Advantage (MA), one that places stronger emphasis on data integrity, outcomes, value-based care, and genuine member engagement. In this environment, success hinges less on...