Having an Annual Wellness Visit is shown to improve member satisfaction with their plan.
In this case study, you’ll learn how a large health plan serving Medicare Advantage and dual-eligible members:
- enhanced member experience with appointment scheduling as a strategy to improve CAHPS scores
- outreached to an incredible 12,000 members 3x each within 30 days
- advanced health equity with an impact 62% above the benchmark in the most vulnerable ADI zones
Get your case study now to see how to delight and engage members around appointment scheduling.
Download the case study!
