ReferWell Blog & Insights

Build or buy? Discover how health plans can boost member outreach, close 6X more care gaps, and cut costs with proven engagement strategies.

One of the most influential components of Star Ratings has been halved in weight but that doesn’t mean you should slow down. After years of CAHPS being weighted at 4×, the Centers for Medicare & Medicaid Services (CMS) announced in late 2024 that CAHPS measures...

Up to two-thirds of participating hospitals may lose revenue under TEAM, with 714 hospitals mandated to participate. For hospitals managing ~1,000 annual TEAM-eligible episodes, improvements in follow-up completion and care routing can translate into $7.5-20M+ in...

Explore how real-time slot visibility and automated scheduling can reduce referral leakage and enhance revenue for providers. Did you know that almost half of all specialist referrals never get completed?¹ When this happens, your patients are left without the care...

The Centers for Medicare & Medicaid Services (CMS) is ushering in a new phase of Medicare Advantage (MA), one that places stronger emphasis on data integrity, outcomes, value-based care, and genuine member engagement. In this environment, success hinges less on...