Improve CAHPS & Support Equity by Scheduling Annual Wellness Visits 

Having an Annual Wellness Visit is shown to improve member satisfaction with their plan.

In this case study, you’ll learn how a large health plan serving Medicare Advantage and dual-eligible members:

  • enhanced member experience with appointment scheduling as a strategy to improve CAHPS scores

     

  • outreached to an incredible 12,000 members 3x each within 30 days

     

  • advanced health equity with an impact 62% above the benchmark in the most vulnerable ADI zones

Get your case study now to see how to delight and engage members around appointment scheduling.

 

Download the case study!

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