Healthcare has built sophisticated infrastructure around outreach activity. Almost none of it measures whether the patient actually showed up.

Every day, patients are identified as needing care (a preventive screening, a specialist referral, a follow-up visit) but never make it to the appointment. This is healthcare’s missing middle: the gap between knowing a patient needs care and actually getting them to a kept appointment. Patient Lifetime Value (PLV) puts

A multi-year partnership spanning ACA and Medicare Advantage — with results validated by actuarial analysis and a control group. 2023 – Present 1M+ Members Actuarially Validated Watch the Story By the Numbers 8:1 Medicare Advantage ROI 2024 program year 1.7:1 ACA ROI Improved year-over-year 69% Appointment Show Rate vs. ~35%

From TEAM Compliance to TEAM Excellence ReferWell ensures your surgical episodes succeed by combining intelligent routing technology with hands-on care navigation to convert referrals and prevent readmissions. The TEAM Reality 30 Days to Make or Break Medicare Patient Post-Op Recovery The policy requires selected acute care hospitals to coordinate care