ReferWell Celebrates a Triumphant Year: Achieves Remarkable 333% Growth Across Lines of Business, Welcomes Five New Esteemed Health Plan Partners

Jan 8, 2024 | News

Stamford, CT, January 8, 2024 ReferWell, a digital healthcare company specializing in navigating care access to help patients get the care they need, today highlights several considerable accomplishments that transformed access to care and enhanced member engagement in 2023.

ReferWell began with a simple but impactful goal: making it easy for patients to find and schedule appointments at the point-of-care. Since its launch in 2015, the company has further evolved its offerings and services, enabling healthcare organizations to elevate care access through its advanced scheduling platform, member engagement strategies and hands-on program management. Today, ReferWell continues to work in close collaboration with forward-thinking health plans and providers to tackle some of healthcare’s greatest challenges, helping them to overcome administrative hurdles, simplify the complexity of matching members with the right care, increase show rates in support of organizational goals and ensure loop closure for better outcomes.

“ReferWell’s mission is to empower health plans and provider organizations to positively impact patient health outcomes. Over the past year, we have helped our clients meet and exceed their goals in a variety of use cases,” said Vytas Kisielius, CEO of ReferWell. “In 2024 we should expect a continuation of the transformative shift occurring in healthcare, with an even greater focus on tackling the pervasive issue of access to care. Our team remains committed to finding those ‘referable moments’ that identify new opportunities to apply our care scheduling platform and care concierge service to help match patients not only with the care they need but care that aligns with their individual preferences.”

2023 Achievements at a Glance:

  • Quadrupled Year-Over-Year Growth: ReferWell expanded from six to 26 health plan contracts in 2023.
  • Geographic Reach: Currently serving health plans across 16 states, including three of the seven largest health plans in the country, ReferWell is set to support 10 million covered lives.
  • Engagement Excellence: Leveraging its innovative platform and expert care concierge team, ReferWell connects with over 50% of health plans’ campaign populations, achieving a 75% engagement rate and an impressive 82.5% show-up rate for care appointments.
  • Accelerated Member Engagement: Health plan partners working with ReferWell engage members three times faster, reaching two and a half times more members for care and impacting six times more care gaps, compared to internal teams.

Entering 2024 with Strength:

ReferWell enters the new year with a robust foundation for future growth, boasting an expanded geographic reach, an increased member base and a proven track record of connecting members with care to enhance patient experience and outcomes.

If you are a health plan or an ACO looking to take advantage of the advanced patient engagement benefits offered by ReferWell’s patient care scheduling platform, please connect with us at


About ReferWell
ReferWell is a digital healthcare company focused on helping health plans and provider organizations manage value by helping more people get on, and stay on, their healthcare journey. With a mission to transform access to care and improve patient engagement, the company’s innovative care scheduling platform and unique care concierge services remove administrative burdens from health plans, providers and patients to effortlessly connect patients with care to improve their experience and health outcomes. ReferWell, headquartered in Stamford, Connecticut, has grown to support plans and providers responsible for more than 10 million covered lives across the U.S. For more information, visit

Rita Clark

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