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Everything ReferWell. Explore our case studies, strategic guides, industry insights, blogs, and the latest company news and events, all in one place.

Guides

From TEAM Compliance to TEAM Excellence ReferWell ensures your surgical episodes succeed by combining intelligent routing technology with hands-on care navigation to convert referrals and prevent readmissions. The TEAM Reality 30 Days to Make or Break Medicare Patient Post-Op Recovery The policy requires selected acute care hospitals to coordinate care

Guides

For most health plans, the challenge is clear: you either have analytics without a clear way to act on them, or engagement tools that lack the data needed for meaningful outreach. It’s one thing to set goals, it’s another to consistently reach the right members, at the right time, with

Guides

Choosing between building an in-house outreach team or partnering with an external expert is a key decision for any health plan. ReferWell’s Build vs. Outsource Guide provides a balanced look at both options, covering critical factors like cost, scalability, implementation speed, and effectiveness to help you make the best choice

Video Case Study

A multi-year partnership spanning ACA, Medicare Advantage, and Medicaid — with results validated by actuarial analysis and a control group. 2023 – Present 1M+ Members Actuarially Validated By the Numbers 8:1 Medicare Advantage ROI 2024 program year 1.7:1 ACA ROI Improved year-over-year 69% Appointment Show Rate vs. ~35% ACA industry

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Blog

The CMS TEAM Mandate: What Hospital Leaders Must Know to Be Ready for the 2026 Performance Year

Blog

Turning Policy Change into Member Action: How MA Plans Can Lead in the New CMS Era

Blog

Why Your Member Outreach Strategy is Falling Short and How to Fix It

Blog

5 Ways Improving Care Access for Members Is a Force Multiplier for Engagement and Outcomes

Blog

CMS Cracks Down on Medicare Advantage Audits: $43 Billion in Estimated Overpayments Leads to Increased Oversight

Blog

What the 2× Weight Drop Means for CAHPS and How to Stay Ahead

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